Terms of Service

Last updated: February 2026

1. Introduction

Welcome to MyClub. By using our platform and mobile application, you agree to these Terms of Service. Please read them carefully.

2. Service Description

MyClub is a club management platform that provides:

  • Member directory and profile management
  • Activity planning and attendance tracking
  • Committee organization and management
  • Internal messaging between members
  • Push notifications for activities and messages
  • Partner registration and management
  • Sub-club organization
  • Product shop and bundle deals
  • Online payments via Mollie

Feature availability depends on your subscription plan. See section 3 for details.

3. Subscription Plans

MyClub offers three subscription tiers for organizations:

  • Free — Member directory, committees, activity calendar, push notifications, and QR code login at no cost.
  • Pro (€10/month) — Everything in Free, plus member chat and partner management.
  • Premium (€25/month) — Everything in Pro, plus sub-clubs, product shop, bundles, and online payments.

We reserve the right to adjust plan pricing and features. Existing subscribers will be notified at least 30 days before any changes take effect for their subscription.

MyClub is sold to organizations only — clubs, associations, societies and comparable membership bodies — for use by their members. MyClub is not offered to individual consumers for personal use. An account may only be created on behalf of an organization by someone authorized to act for it, and plans are contracted with that organization rather than with an individual member.

4. Free Trial & Grandfathered Clubs

All paid plans include a 30-day free trial. During the trial:

  • You have full access to all features of the selected plan
  • No payment is charged until the trial period ends
  • You may cancel at any time during the trial without being charged

The first 25 clubs to register on MyClub are grandfathered:

  • Grandfathered clubs receive free access to all Premium features indefinitely
  • This is our way of thanking early adopters who helped shape the platform

5. Billing & Payments

For paid subscription plans:

  • Subscriptions are billed monthly via Mollie
  • Subscriptions renew automatically at the end of each billing period
  • You may cancel your subscription at any time. Access continues until the end of the current billing period
  • If a payment fails, we provide a 7-day grace period to resolve the issue before features are restricted
  • When downgrading or cancelling, features from the higher plan become unavailable at the end of the billing period
  • We do not offer refunds for partial billing periods. You retain access to paid features until the end of your current period

6. User Accounts

When using MyClub, you agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Be responsible for all activity under your account
  • Notify us immediately of any unauthorized access

7. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Upload harmful, offensive, or inappropriate content
  • Send spam or unsolicited messages
  • Attempt to access other users' accounts or data
  • Reverse engineer or attempt to extract the source code

8. User Content

You retain ownership of content you upload to MyClub. By uploading content, you grant us a license to store and display that content as necessary to provide our services. You are responsible for ensuring you have the right to upload any content.

9. Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect availability. We will try to notify users of planned maintenance in advance.

10. Limitation of Liability

MyClub is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid for the service in the past 12 months.

11. Termination

You may stop using MyClub at any time. We may suspend or terminate your access if you violate these terms. Upon termination, your right to use the service ceases immediately. Club administrators may request data export before account deletion.

12. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or through the platform. Continued use of MyClub after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of the Netherlands. Any disputes shall be resolved in the courts of the Netherlands.

14. Contact

For questions about these terms, please contact us at: [email protected]